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Vincent Scales

Director, TPRM | Verizon

Vincent Scales is an enterprise program manager with 15 years of experience building, delivering and operating IT and shared services programs in F500 environments, both from the perspective of the outsourcer as well as the service provider. Currently, Vincent is the Director of TPRM at Verizon with responsibility for day-to-day operations as well as buildout of the enterprise TPRM platform.

Panel: Practitioner Perspectives on Continuous Monitoring Success

Day 3 | Track 1 | 11 - 11:50 AM

Continuous monitoring is the core around which mature TPRM programs now being constructed. With many service providers and several different ways to deploy continuous monitoring solutions, it can be daunting for newer TPRM programs to integrate continuous monitoring in a cost-effective and efficient way that drives meaningful business value and provides awareness. Our panel will share lessons learned and the better practices that have emerged from experience in deploying continuous monitoring and how to elevate the resulting information beyond just ‘another blinking red light’ into actionable insights that drive our businesses forward.

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