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Laura Melgoza

Director, Client Services | Vendor Centric

Laura Melgoza is head of consulting services at Vendor Centric, a boutique firm specializing in vendor lifecycle management. Drawing from her outstanding professional background in global vendor risk management operations, Laura delivers successful outcomes to Vendor Centric’s multifaceted clientele that include aerospace, banking & financial services, healthcare, pharma, and non-profit organizations.

As a former vice president of one of the world's largest banks, Laura has deep expertise in operations that include procurement, third-party risk, contract and vendor performance management, HR, and learning. She is a confident & dedicated bilingual consultant, with a strong track record in building client relationships and implementing vendor management programs.

Her ability to conceptualize and design vendor management governing frameworks and change management strategies allows Laura to excel not only in developing our clients' policies and procedures but in successfully operationalizing them.

How to Strengthen TPRM Governance to Make Management Happy and Your Life Easier

Day 2 | Track 1 | 2 - 2:50 PM

Senior management doesn’t want to be surprised by business interruptions, data breaches, and other problems created by your third parties. You don’t want them either - but right now you just want to get that one vendor to respond to the due diligence questionnaire that’s 30 days overdue!

Effective governance helps you do both.

Good governance enables TPRM to establish standards, enforce controls, be efficient, and hold everyone accountable for results. But it needs to be built on a solid foundation to work.

Join Tom Rogers (Founder and CEO) and Laura Melgoza (Director, Client Services) from Vendor Centric to learn about practical, impactful ways you can improve your own TPRM governance to provide you and senior management what you both want.

In this session we will discuss:

  • What effective governance looks like

  • How to align your people, policies, and systems to create a sound governance infrastructure

  • Who should be involved in oversight and issue escalation

  • Practical ways to integrate continuous improvement into your governance framework

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